Customer Service Supervisor
US Airways - Arlington, VA

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  • Responsible for the supervision, direction and monitoring of personnel to ensure our customers are receiving the best possible service.
  • Responsible to ensure personnel comply with established rules and regulations.
  • Plan and coordinate operational activities and communicate with other station personnel, other departments and vendors as required.
  • Responsible to ensure the protection and security of customers and company property at all times.
  • Ensure quality service is provided in all areas of responsibility including facilities, customer handling, equipment and appearance of personnel.
  • Responsible for maintaining station records, completing reports and any other administrative support required by Station Management
Qualifications:
Qualifications:
  • High school diploma or GED.
  • Three years of experience in an airport and /or customer service environment.
  • Internal employees may not be on an attendance level.
  • Must have at least an average rating on the most recent performance evaluation.
  • Must remain in the position of one year.
  • May not be on a disciplinary level.
US Airways is an equal opportunity employer. M/F/D/V

US Airways - 9 months ago - save job - block
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About this company
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US Airways Group takes wing as one of the nation's leading passenger carriers. Along with its regional affiliates, US Airways serves mo...