Orchard Fresh, Western New York’s newest food market and premier culinary destination, is seeking passionate and customer-oriented food lovers to join the team at our Orchard Park location.

The ideal Orchard Fresh team member will possess the following qualities:

• A absolute passion, enthusiasm, and love for food
• A passion for people and an exceptional ability to create lasting relationships
• The ability to organize and create new systems and procedures in an entrepreneurial environment while maintaining impeccable standards

Available Position:
Customer Service Team Leader

Employment Type:
Full Time

Position Overview
The Customer Service Team Leader will be responsible for driving sales and leading and motivating a small team of associates within our customer service and front end departments.

• Leading by example by providing customers with outstanding customer service.
• Scheduling and leading daily operations of the department
• Training and developing team members
• Ensuring accuracy with returns, cash handling, and other front-end procedures.
• Maintaining a clean and organized department

Qualifications and Experience
The successful candidate will meet the following qualifications:

• Previous leadership experience in a retail environment is preferred.
• Interest in and commitment to healthy living and the ability to discuss and recommend healthy options to customers.
• Previous experience in training and developing employees preferred
• Previous customer service leadership experience is required

All full time associates will be eligible for a comprehensive benefits package that includes medical, dental, vision, flexible spending, and life insurance options, as well as paid vacation, personal time, and 401K.