Orchard Fresh, Western New York’s newest food market and premier culinary destination, is seeking passionate and customer-oriented food lovers to join the team at our Orchard Park location.
The ideal Orchard Fresh team member will possess the following qualities:
- A absolute passion, enthusiasm, and love for food
- A passion for people and an exceptional ability to create lasting relationships
- The ability to organize and create new systems and procedures in an entrepreneurial environment while maintaining impeccable standards
Customer Service Team Leader
The Customer Service Team Leader will be responsible for driving sales and leading and motivating a small team of associates within our customer service and front end departments.
- Leading by example by providing customers with outstanding customer service.
- Scheduling and leading daily operations of the department
- Training and developing team members
- Ensuring accuracy with returns, cash handling, and other front-end procedures.
- Maintaining a clean and organized department
Qualifications and Experience
The successful candidate will meet the following qualifications:
- Previous leadership experience in a retail environment is preferred.
- Interest in and commitment to healthy living and the ability to discuss and recommend healthy options to customers.
- Previous experience in training and developing employees preferred
- Previous customer service leadership experience is required
All full time associates will be eligible for a comprehensive benefits package that includes medical, dental, vision, flexible spending, and life insurance options, as well as paid vacation, personal time, and 401K.