Customer Service Team Leader
Sonoco - New Albany, OH

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Founded in 1899, Sonoco is a stable, growing $4.1 billion manufacturer of consumer and industrial packaging products and provider of packaging services for many of the world's best-known brands. A stable, growing company with a sterling reputation, we offer world-class benefits, value our people, are committed to work/life focus and provide our people with the tools and opportunities to help them reach their full potential.

Sonoco is looking for a Customer Service Manager for their Plastics Divisions. The successful candidate will be responsible for managing the Customer Service, Planning, HR, Shipping, Inventory reconciliation, and Office functions associated with this plant. Communication and accuracy is critical to both external and internal customers for a successful operation.

Primary Responsibilities:
Supervises and executes the Customer Service process for Mast Global and Living Essentials customer base.

Responsible for Safety awareness, training and ergonomic practices in the Office area

Act as a key resource for the Sales Managers and Account Representatives

Responsible for daily work assignments and managing daily activities in the areas of responsibility

Responsible for Performance Management for all direct team members

Responsible to ensure all inventories are accurate and reconciled

Responsible to procure needed raw materials

Responsible to efficiently schedule all production lines

Required Experience

5 yrs Customer Service related experience

Supply Chain experience preferred

Job Location

New Albany, OH US

Position Type


Business Unit
Global Plastics

Sonoco - 3 years ago - save job
About this company
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Sonoco Products believes you can judge a container by its packaging. The company is one of the world's largest makers of industrial and...