Customer Service Telecom Technician
Mutual Telecom Services Inc. (MTS) - Las Vegas, NV

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Support to the Government telecommunications systems, including inside and outside cable system repair, maintenance, and installation, as assigned by the supervisor or Operations Manager. Assigned cable systems will emphasize LAN/WAN and CATV cable systems typically utilizing CAT 3/5E/6 copper, fiber, and/or coax cable and outside plant cabling to include copper and fiber-optic.
  • Provide crossover support to other MTS Technicians on-site is mandatory as required by the Supervisor.
  • Proficient use of special tools and test equipment is required. Cable troubleshooting/splicing, climbing, manhole work, lifting, and operation of heavy equipment may be required.
  • Support and perform installation of single, dual, triple or quad LAN and voice jacks as required.
  • Support to system equipments and instruments.
  • Follow established guidelines set forth by the Customer, MTS, and the supervisor for conduct and work performance.
  • Direct involvement in work order evaluation, scheduling, and execution, and on-time work order update and closeout.
  • Isolate system problems and malfunctions; take timely corrective action to meet conditions of MTS contract.
  • Additional work hours beyond normal duty hours may be necessary, at times, to complete the weekly workload based upon the discretion of the Chief Technician.
  • On-call availability during off-hours in the event of service problems with the system;
  • Effective time management to allow for involvement in special task order projects as assigned by the supervisor.
  • Fostering of excellent relations with the Customer and the Team on behalf of MTS.
  • Required Skills:
    • Experience and proficiency in installation, termination and testing of premise/building/Network cabling to include Cat3, Cat5, Cat5e, Cat6, Fiber-Optic, Coax, Riser and Backbone Cables.
    • Ability to interpret CAD design drawings and adhere to NEC, BICSI - EIA - TIA specifications.
    • Must have overall understanding and knowledge of telecommunications infrastructure and voice and data applications.
    • Must possess solid experience in complete pre-cabling preparation, installation of patch panels, punch down 66/110 blocks, 110-patch panel, and various data and voice jacks.
    • Capable of working effectively with co-workers and fulfill customer requests
    Qualifications:
    • Position requires an active DOE “Q” Clearance.
    • High School Diploma and at least 5 years of telephony experience in the last 7 years.
    • Strong computer skills with emphasis on applications are required.
    • Ability to work extremely flexible hours and support on-call duties and shift work is required.
    • A valid driver’s license is required.
    Compensation: Mutual Telecom Services Inc. offers a competitive salary with health benefits as well as 401(k) and vacation pay.

    Mutual Telecom Services Inc. (MTS) - 18 months ago - save job - block
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