Customer Service Representative-CSR- Ankeny, IA
A local leading organization is currently seeking an experienced Customer Service Representative – CSR –in Ankeny for a long-term temporary to hire opportunity. Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve customer issues. If you meet the qualifications listed below – Apply Now!
Responsibilities for Customer Service Representative include but are not limited to the following:
• Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Check to ensure that appropriate changes were made to resolve customers' problems.
• Determine charges for services requested, collect deposits or payments, or arrange for billing.
• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Candidates must meet the following requirements for consideration:
• High School Diploma
• 2+ years of call center experience
• 40+ wpm
Monday-Friday 1st shift availability
Pay for this position is $12.00/hr. This is a temporary-to-hire opportunity.
The Adecco Group is a Fortune Global 500 company and the global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Engineering and Technical offers benefits including Holiday, 401(k), Insurance Benefit Plans and Anniversary Bonus opportunities. Adecco Engineering and Technical is an Equal Opportunity Employer.
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