Customer Service, The Member Services Representative (MSR) is responsible for a variety of activities ranging from answering general telephone inquiries about the Health Plans’ services to researching complicated member issues. Our “customers” are very important to us and are treated with compassion, respect, and dignity. Specifically, the MSR is responsible for: Responding to all calls received in member services, and assisting callers with questions or issues. This may include extensive ...
EACJobs.com - 18 months ago
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