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Customer Service / call center in health care environment
HP - Topeka, KS
See original job posting at HP »
Customer Service / call center in health care environment

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473856

Description

Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.

Monitor the service event through completion for compliance.

Manage the service requests of customers through different access channels.

Reviews customer feedback related to customer entitlement & case management.

Provide basic analysis of cases.

Qualifications

Education ...
HP - 17 months ago - save job - block