Customer Service
Vital Records Control - Maumelle, AR

This job posting is no longer available on Vital Records Control. Find similar jobs: Customer Service jobs - Vital Records Control jobs

CUSTOMER SERVICE REPRESENTATIVE

Reports to : Customer Service Manager

SUMMARY: Full time multi-tasking team member, answers multi-line phones, provides excellent customer service, takes orders, performs data entry, 10-key,filing and other special projects. Prior customer service/ administrative experience a plus. $9.50/hr. + benefits. Clean background required. Hours M-F 7:30 to 4:30.

DUTIES & RESPONSIBILITIES:

1) PHONE ORDERS

Answers incoming phone calls, records customer account number, company name, address, phone number, person making request, and actual order requested by customer. Also notifies customer when order will be received or ready for pick up if a customer pick up request.

2) DATA ENTRY

Enters all new box information for all accounts, entry of all computerized location changes, assign departments to customer accounts when needed, generates and runs reports as needed.

3) CUSTOMER RELATIONS

INTERNAL: Office personnel, Sales Representatives, Warehouse personnel, and Management Support

EXTERNAL: Customers, Potential New Customers, Vendors and Suppliers

QUALIFICATIONS

Computer Knowledge/Experience

Typing Skills (45-55wpm) with 95-100% accuracy

Customer Service background

Experienced 10 key (by touch)

Ability to work independently (with little or no supervision)

Ability to be flexible, spontaneous, diverse and respond positively to the unexpected

Vital Records Control - 8 months ago - save job - block
Recommended Jobs
Customer Service Manager
Vital Records Control - Maumelle, AR
Vital Records Control - 3 days ago

AR Customer Service Representative
Family Dollar - North Little Rock, AR
Family Dollar - 13 hours ago

Automotive Customer Service Advisor
Sears Holdings Corp. - N Little Rock, AR
Sears Holdings Corp. - 5 days ago
About this company
6 reviews