Customer Services Representative
Shelter Insurance - Las Vegas, NV

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Obtains/maintains agent's P&C producer's license in order to provide quotes and transact new business and policy changes. High volume call center that assists customers with policy access and questions regarding Shelter's public website and escalates problems that cannot immediately be resolved. Receives incoming calls from policyholders, claimants, agents and other consumer contacts for the Companies. Answers basic claims, policy and underwriting questions. Receives and records loss reports, confirms coverage, obtains claim information and enters claim in system. Receives and enters complaint information in tracking system and assists callers within scope of authority. May assist with training as needed.
About this company
34 reviews
Maslow's hierarchy of needs didn't include insurance, but once you have shelter, you might want Shelter Mutual Insurance. The...