Perform, under direct supervision, various duties that are the result of customer inquiries. Assist higher classification personnel with clerical assignments.
Process customer requests for service; answer customer inquiries and resolve customer complaints.
Communicate effectively with the customer, and promote a favorable Company image.
Interpret, explain and administer credit policies.
Promote and explain a variety of Company offered programs.
Calculate and explain electric bills and ...
American Electric Power - 17 months ago
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