The Customer Success Manager (CSM) I plays a critical role in ensuring the customer has a successful and outstanding experience with Parature’s customer service and social software solutions. A successful CSM will be able to understand a customer’s dynamic business objectives and propose solutions that will position Parature to help customers achieve these objectives. Preferably, a CSM will have functional experience in understanding KPIs relevant to the success of B2C and B2B organizations. The ...
Parature - 5 months ago
- save job
-
block
