Primary responsibility is to provide professional and courteous support for end users by resolving computer software and hardware problems and delivering customer service that will result in high customer satisfaction with SEI services and build a referenceable base of customers. Position Responsibilities: • Accurately identify and troubleshoot support calls to resolution. • Provide excellent customer service to all SEI client callers. • Take ownership of support cases and follow up with ...
SEI - 3 years ago
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