Provides 1st solutions support to multiple products within the project or support group. Is instrumental in providing and suggesting process changes and improvements.
Responsibilities/Key Tasks :
Ensures customer satisfaction and loyalty by consulting with, assisting and resolving requests, inquiries and complaints, both verbally and in writing. Handles inbound calls/email inquiries effectively and efficiently. Possesses adequate product knowledge to resolves basic ...
NeuStar - 30+ days ago
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