Customer Support Representative
WePay, Inc. - Palo Alto, CA

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Do you want to be the new face of WePay?

Providing amazing customer service is one of WePay’s top priorities, and we take it very seriously.

We are looking for an outgoing, passionate and quick-thinking candidate to become the new face of WePay. You will be responsible for making the WePay experience awesome and memorable. Whether answering basic questions or checking in on users, you will represent WePay to our users and act as a customer advocate for WePay. This is an opportunity to be one of the founding members of what will eventually become a large support team.

+ Email, phone, and online chat support
+ Assisting sales team with large account management
+ Communicating product improvements with the engineering and product teams
+ Developing policies and procedures to help scale the support system
+ Keeping WePay users and team members as happy as possible

+ Love for WePay
+ Extraordinary enthusiasm
+ Strong communication skills
+ Great multi-tasker
+ Desire to work at a startup
+ A warm and caring personality
+ Ambitious and smart