Customer Support Specialist (National Accounts Division)
FoodServiceWarehouse.com - Greenwood Village, CO

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Job Description Customer Service

Make our customers happy!

Handling damages, cancellations, returns

Answer customer questions with speed and accuracy

Accounts Receivable/Open Terms

Manage and track all invoices, payments

Manage and track all overdue collections

Qualifications Experience

We would prefer that you to have some background in relation to Customer Service.

Attention to Detail

For our largest customers, it’s actually the smallest things that make the biggest difference.

With that in mind, we need you to love the detail. To live it. To understand it. To know it backwards and forwards. To bend it to your will, make it jump through hoops and even have it dance and sing for you.

Organized

As you might have guessed from the first quality above, we have a lot of detail for you to pay attention to, and the only way to control and manage it is to be organized.

Communication

Because you’ll be working with different teams and personnel, we will need both your oral and written communication to be both articulate and persuasive.

Creative

Why creative? Would you rather we asked you to be boring? We need you to be creative because we’re constantly breaking new ground, and you will always have new problems and new projects that don’t have standard, readily available solutions to them.

Additional Information Benefits
  • Health, dental & vision insurance
  • 401K with partial match by employer
  • Paid time off; in addition to standard holidays

How to apply

We want more than just your resume! Seriously. We don't want to hear fancy buzzwords, or that you're totally detail oriented. Tell us HOW you’re detail oriented or what from your past experience will help you be a rockstar in this job.

We would love to see a totally unique cover letter that tells us about you and the value that only you can bring to our company.

Tell us about the amazing ways you’ve helped customers in the past. Or how you’ve found solutions to impossibly tough problems. Or just generally why you’re so amazing and how you represent some of the qualities above.

FoodServiceWarehouse.com - 6 months ago - save job - copy to clipboard
About this company
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