Customer Support Specialist
CBCINNOVIS - Jacksonville, FL

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CBC Innovis is part of a privately-held family of companies initially established in 1948. We are seeking Customer Support Specialists for our Jacksonville, FL location.

Responsibilities:
  • Manage, consult, and maintain a large base of customers
  • Cross-selling additional products to current customers
  • Building long term relationships with customers in the banking, mortgage, and financial industries
  • Effectively streamlining communication between our customers, outside representatives, and our call centers
  • Obtain and evaluate all relevant information to handle product and service inquiries
  • Set up new customer accounts

Benefits:

This is a full-time salaried position offering a competitive compensation package to include:
  • Starting Annual Salary of $28,000 to $33,000, with Paid Training
  • 401K & Profit Sharing, Short-Term and Long-Term Disability Insurance, Life Insurance
  • Dental and Medical Insurance within the first 30 days of employment
  • Paid Vacation, Holidays and Sick Days
  • Shifts: M-F 8:00AM – 5:00PM
  • Energetic self-starters with the ability to work independently and in a group-setting, while presenting a positive, professional, business appearance.
  • Must be comfortable working over the phone with a multitude of individuals.
  • Computer skills (Word, Excel, PowerPoint)
  • Experience working in customer service and/or call-center environments is a plus.
  • Some college education is preferred although not mandatory.
  • Satisfactory credit history.

To gain more information about the Company, visit our website at www.cbcinnovis.com.

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