Customer Support Specialist
FoodServiceWarehouse.com - Greenwood Village, CO

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Job Description This role is so much more than just a typical sales support position where some big shot sales person bosses you around and throws a bunch of boring paperwork on your desk day after day. Want to really partner with an account manager to find new ways to add unique value and services to some of the largest foodservice companies in the country? This may be the job for you!

Day to day, the tasks this role will be responsible for will include:

Fulfillment and Sales Support
  • Arrange and organize shipping of orders to customers
  • Work with project and construction managers to deliver product when and where needed
  • Manage and track shipping, damages and returns of product

Accounts Receivable/Open Terms
  • Manage and track all invoices, payments and customers put on terms
  • Manage and track all overdue collections

Reporting
  • Report on sales information for specific accounts and clients
  • Pull sales information and trending reports for partner account managers

Qualifications This is an entry-level position in a company that’s growing super fast, we are looking for someone with the skills to take on more and more responsibility as we continue to grow. Because of that, rather than look specifically for relevant job experience, we're focusing our search on someone that can exhibit the qualities below.

Attention to Detail

For our largest customers, it’s actually the smallest things that make the biggest difference.

With that in mind, we need you to love the detail. To live it. To understand it. To know it backwards and forwards. To bend it to your will, make it jump through hoops and even have it dance and sing for you.

Organized

As you might have guessed from the first quality above, we have a lot of detail for you to pay attention to, and the only way to control and manage it to be organized – ferociously organized, as a matter of fact.

Adaptive

The fact is, no two clients need the exact same thing. That means that there will never be a set list of tasks to repeat day after day after day. Because of that, you will need to be flexible about what you do day to day, and to embrace change and new challenges.

Creative

Simply put, we’re not satisfied only offering the products and services everyone else in the industry offer. We want you to partner with your account managers to create new ones and new ways of doing things. So, we need you to be enthusiastically creative.

Fun

We’re a fun company and we want fun people. That simple. If we wanted robots, we’d build them. We need innovative, imaginative and fun people whose unique personalities shine through.

Additional Information Benefits
  • Health, dental & vision insurance
  • 401K with partial match by employer
  • Paid time off; in addition to standard holidays

How to apply

We want more than just your resume! Seriously. We don't want to hear fancy buzzwords, or that you're totally detail oriented. Tell us HOW you’re detail oriented or what from your past experience will help you be a rockstar in this job.

We would love to see a totally unique cover letter that tells us about you and the value that only you can bring to our company.

Tell us about the amazing ways you’ve helped customers in the past. Or how you’ve found solutions to impossibly tough problems. Or just generally why you’re so amazing and how you represent some of the qualities above.

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