Customer Support
42Floors - San Francisco, CA

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42Floors is revolutionizing the way people find office space. We°re seeking a customer support representative. We talk about product everyday, and we love working on challenging problems, and we aim to provide the best customer service experience in the industry. What we expect from you: You°re a problem solver, and will work with the whole team to handle and resolve customer issues.

You will be part of our front line team, promptly answering phone " emails inquires. You will be responsible for contacting brokers and helping tenants through the process. You will contribute to team efforts through related projects as needed. You will provide feedback on the customer service process and work to make it better.

You are: Excited to learn the commercial real estate industry inside and out. A great communicator and listener on the phone and through email. An adaptable problem solver, and a multitasker. A cheerleader, you choose to smile when a situation gets tough.