NBCUniversal is one of the world’s leading media and entertainment companies in the development, production, and marketing of entertainment, news, and information to a global audience. NBCUniversal owns and operates a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, and world-renowned theme parks. It is the policy of NBCUniversal and NBCUniversal's affiliated businesses to consider all qualified applicants for employment without regard to race, color, religion, national origin, sex (including pregnancy) sexual orientation, age, disability, veteran status or other characteristics protected by law.
The Desktop Engineer implements and supports the firm's PC infrastructure, provides third level technical support, develops and maintains operating system images, develops automated installs of software of all types and keeps up to date on new technology to advise the Desktop Systems Manager.
Ideal candidates will have experience at large firms handling the PC infrastructure for
10,000 or more employees.
Seeking a well-rounded IT professional with strong hardware and software trouble- shooting skills as well as in-depth knowledge of Windows operating systems in a network environment.
Responsible for designing, implementing and supporting the enterprise PC infrastructure which includes:
Maintaining the standard enterprise workstation build procedure
Windows image creation
Scripting (PHP, HTML, Batch, Perl, AutoIt, Wise, etc.)
Maintaining the software management system
Experience creating and supporting roaming profiles
Maintaining all PC applications that are hosted on the network
Testing and certifying all new PC applications
Packaging all new PC applications to be distributed via the software distribution system
Ensuring that all applicable PC updates are distributed as needed
Automating maintenance tasks through scripting
Experience with Active Directory (domain and desktop policies)
Experience with logon scripting
Experience with Symantec’s Altiris software
Provide advanced third level troubleshooting and support
Perform evaluation and validation for new software, PC hardware platforms, PDA’s, Smart Devices, MFD’s and printers
Plan for and evaluate new PC software, hardware, and services
Keep abreast of new technologies through industry related periodicals, product, presentations, seminars and classes
Bachelor’s degree, preferably in Computer Science, and/or a minimum of three years’ experience in Desktop Systems Engineering
In depth knowledge of Windows operating systems in a networked environment
Strong hardware and software troubleshooting skills
Proficient in automated workstation build methods
Experience working with software packaging and deployment systems
Ability to produce detailed technical documentation for Client Services and Network Engineering departments
Ability to meet strict deadlines and effectively complete designated job assignments under significant time and supervisory pressure
Documentation skills to include creating procedures, users guides and detail reports
Web development and design for creating/marinating department websites/wiki’s
Exhibits responsibility, reliability, initiative, patience, determination, assertiveness, inquisitiveness, tenacity, and a desire to learn
Encompasses the ability to communicate effectively with firm personnel at all levels and outside parties as necessary
Encompasses the interpersonal skills necessary to interact and work productively with the Network Systems team
Takes initiative and has the ability to work independently
Available to work before and or after hours, either on-site, over the telephone, or at off-site meetings, in order to meet the demands of the job and the needs of the enterprise
Virtual Desktop Infrastructure (VDI) knowledge is a big plus
Macintosh OS X knowledge is a big plus
NBC Universal is one of the world's leading media and entertainment companies in the development, production, and marketing of...