DESKTOP SUPPORT
Adecco - Wyoming

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Qualifications:
Bachelor’s Degree in IT or a related field; or the equivalent combination of experience and education. A minimum of three years’ experience in a hands-on desktop or user support role, working in an enterprise class environment with personal computers, laptops, control and file servers. Experience building, loading and supporting UNIX systems. Technical skills including hardware and software installation, configuration, troubleshooting and support. Ability to develop, work through, and complete moderately complex technical projects with minimal direction. Excellent communication and interpersonal skills for consulting with users to understand needs, define requirements, and provide effective solutions. Knowledge of current technologies, tools, applications, and vendors. Ability to provide input and recommendations regarding new technologies and system solutions for meeting business needs

Responsibilities:
Provide independent support of computer hardware, PC builds, software and peripherals, servers and manage technology obsolescence for mining clients. Provide first and second tier support to troubleshoot hardware, software, phone, connectivity, application issues and provide daily operations support as needed. Support data and communication networks, including wiring and related software/hardware upgrades, modifications, replacements and troubleshooting in coordination with corporate IT. Perform database and security administration functions on critical data warehouses to include installations, upgrades, tuning, and modifications. Evaluate, install, design, develop, test, upgrade, troubleshoot and maintain programs and operating systems for the mine business and operations applications and internal/corporate communications systems. Analyze systems and recommend solutions utilizing new technologies and system solutions for meeting business needs. Assist Company personnel to plan, coordinate and complete moderately complex projects.

Adecco - 15 months ago - save job - copy to clipboard
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At Adecco, we work for you. Adecco is the world’s largest provider of staffing solutions. But it’s not our size that makes...