Families First - Atlanta, GA

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Reporting to the COO and as a member of the senior management team, the new Director, Child & Youth Permanency (C&YP) will serve as the organization's leader in the child welfare arena. A major focus for the incumbent will be to build relationships with local community, child welfare planning groups, child welfare providers, county and government agencies, academia, as well as national organizations in order to ensure that programs and services offered by Families First are relevant; trauma informed; data driven; and utilize best practices to effectively meet the needs of youth, their families, and community.

Families First, through our work in C&YP, believes that safe, stable, and nurturing living environments are key to childrens success. C&YP strives to create long lasting relationships for youth in care, aging out of care and adopted children by restoring or creating new families. Families are provided support services and educational resources that are strength based, focused on protective factors, family centered, and culturally appropriate. We also help families and youth along the road to self-sufficiency through the provision of behavioral health support, financial literacy, job preparation, childcare and other supports.

Families First is absolutely committed to quality customer service, proper stewardship of funding, implementing best practices, leading innovation in the delivery of services, strategic partnerships and results based leadership. To accomplish this we are also committed to recruiting, developing and retaining dedicated employees.

The Director of C&YP will lead a team made up of four (4) program managers and one (1) program coordinator that oversee four (4) of the agencys eleven (11) program areas. The Director will lead this talented group in achieving department and agency goals as well as contract deliverables. The Director will also be responsible for assisting with crafting grants, developing a departmental strategy that supports the agencys strategic plan, and develop and monitor departmental budgets.


The immediate goals of the C&YP Director include:

1) Develop and provide innovative (evidence based) prevention and intervention service models to youth in foster care; 2) Develop and implement strategies that assist in reducing the length of time youth remain in foster care; 3) Support the team in identifying resources that allow them to asses youth and families to determine their strengths, challenges, trauma history and individualized service needs; 4) Engage and secure permanency and adoption resources; 5) Increase awareness and partnerships in community regarding the crisis of long-term foster care in metro Atlanta and the need for support; and 6) Identify policy and legislative barriers to permanency and adoption to lead efforts for necessary changes to be made.


The administrative offices of Families First are located in Midtown Atlanta, with various offices and programmatic locations scattered throughout the metropolitan area. The office of the Director of Child and Youth Permanency is in Midtown, he or she may be involved, present, and engaged throughout the community as the need dictates.


The responsibilities of the Director of Child and Youth Permanency fall into three (3) principal categories:

  • Vision, Leadership and Strategy for Growth. The Director of Child and Youth Permanency will provide strong leadership and direction to Families Firsts child welfare and permanency efforts; develop a departmental strategic framework that will support the agencys mission and strategic plan; and provide insight and guidance to for data collection and evaluation. Also the Director will partner with other in leaders in the agency to develop financial plans for keeping the C&YP programs and services financially solvent. The Director of Child and Youth Permanency will be a dynamic, inspiring, big-picture leader with a track record of managing multiple programs and staff; ability to recruit and retain human resources; and in depth knowledge of child welfare laws and regulations for adoption, foster care and residential services and their application.

  • Strategic Partnerships and Services . Implement, manage and monitor a consistent, effective service delivery system which is in compliance with state and federal child welfare laws, policies, and procedures. Foster continuous service improvement practices. Provide ongoing assessment of district area systems as well as national trends through review and conferences, staff discussions and community comments. Improve outcomes for clients using assessment information to modify, redirect, support or enhance child welfare operations as well as develop new programs, strategies and practices. Assure information and accounting systems are consistently maintained. Develop and coordinate training necessary for staff to carry out their functions.

    Establish and maintain linkages with state and county DFCS and other child welfare community providers. Develop partnerships with public and private agencies and professionals to ensure positive client outcomes. Provide leadership to establish and maintain multi-disciplinary approach to service delivery. Engage with agencies, individuals, and media and community groups in order to educate and galvanize stakeholders and the general public about child abuse, neglect, abandonment, and maltreatment issues in Metro Atlanta.

  • Inspire and Lead a World-Class Team. The Director of Child and Youth Permanency will ensure accountability for the team; provide coaching with supervision; and actively involve staff participation in decision making when opportunities permit. Set clear goals and expectations for staff; provides feedback, guidance and training; addresses and corrects poor performance through positive progressive discipline; communicates child welfare and agency values throughout the agency, recognizes achievements and shares them widely; listens to staff and acts on their input. The Director will assure personnel are knowledgeable of and in compliance with statutes governing adoption, foster care, and residential services.

  • The Director will prepare performance evaluations and effectively manage program related personnel actions regarding those staff, i.e. salary increases, promotions, reassignments, disciplinary action and discharge (in collaboration with Human Resources). Conduct employee selection and personnel practices in a manner consistent with the departments affirmative action policies and goals and commitment to cultural competency.

    The Director will also support the development and utilization of wellness programs for staff, including ongoing stress reduction and health education workshops, and career advancement.

    As a part of the senior management team, the new Director of Child and Youth will be expected to: communicate with other senior staff members, the board, and volunteers; and guide the coordination and collaboration of the C&YP department throughout the agency.

    Qualifications Critical Competencies and Skill Sets
    • Demonstrated program vision, leadership and personal accomplishments.
    • A broad strategic knowledge of child welfare services, the synergies among child service agencies and the ability mobilize ones team.
    • Ability to deliver effective plans and results against short- and long-term goals.
    • A results oriented leader with a record of success in having developed and implemented department strategies that supported an organization moving to the next level.
    • A strong grasp of the business side of nonprofits. Understanding the ability and necessity to grow revenue in new and innovative ways in an increasingly competitive market
      • Masters degree in Social Work.
      • Licensed in Georgia as Licensed Clinical Social Worker or license is eligible for transfer from out-of-state
      • Success with change management and culture shifts.
    • A servant and results based leader with demonstrated experience leading a culture of success built on collective performance and personal accountability.
    • Low tolerance for silos and a high affinity for collaboration and team.
    • A good listener who values staff input and is flexible, but also willing to make difficult decisions in a timely manner.
    • A wise diplomat with proven competency in understanding and working with a dedicated, nonprofit volunteer board.
    • A well-organized, process oriented leader who brings sound understanding of social service program management and operations.
    • Proven ability to inspire and produce results in matrixed, volunteer-driven settings, and a passion for working with youth, families and volunteers.
    • Comfortable with a range of stakeholders including clients; donors; government officials; and partners.

    Personal values and characteristics
    • An inspiring, consensus-building leader with a bias to action.
    • Skills in leading, inspiring and engaging people to produce high-quality results.
    • An outstanding, enthusiastic relationship builder with high emotional intelligence.
    • An approach that is collegial, collaborative and accessible, yet self-confident and effective.
    • Instinct to prioritize organizational goals over a personal agenda.
    • An energetic, energizing style.
    • Ability to communicate clearly and persuasively in formal and extemporaneous settings, through speaking and writing skills.
    • Passion for continuous improvement, both personal and organizational.
    • A good sense of humor.
    • A deep-seated passion for the mission, vision and impact of the agency.

    Additional Information Families First provides equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.

    If you are an individual with a disability and require accommodation to complete any part of the application process, are limited in ability, or unable to access or use the online application process and need an alternative method for applying, you may contact our Helpline at 404-853-2876 or email for assistance.

    Families First is an Equal Opportunity Employer dedicated to Affirmative Action and Workforce Diversity.

    Families First participates in E-Verify.

    About this company
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    Families First could not provide medical care, dental care and family support for our clientswithout significant support from the community...