Partner with the Assistant Vice President for Financial Aid (AVP), provide direct oversight of the daily operations of the Office of Financial Aid for New York University. This includes implementing policy, providing regular staff training, offering supportive guidance and effective supervision, ensuring a high level of customer service while adhering to compliance demands, providing support to the AVP, and working with the AVP to set the strategic direction and goals for the office. Under the direction of the AVP, represent the University and office by meeting with counterparts in other NYU offices, and committee membership. The director will collaborate and partner closely with other student services offices and schools of the University to successfully balance the customer service needs with University business goals.
10+ years of progressively responsible professional level experience with financial aid administration including development and implementation of financial aid programs and large staff management or an equivalent combination of education and experience
Required Knowledge, Skills, and Abilities: (include unique competencies, certification, licenses, etc.):
Excellent communication and planning skills. Ability to interact with a large, diverse population. Knowledge of need analyses and financial aid programs, both federal and state, including regulations and laws that govern financial aid programs. Computer skills including Microsoft Office, report writing and SIS.
Preferred Knowledge, Skills, and Abilities: (include unique competencies, certification, licenses, etc.):
Special Instructions to Applicants:
Projected Position Start Date:
Higher education is at the core of this Big Apple institution. The setting and heritage of New York University (NYU) make it one of the...