Business Applications Architect
Asurion - Nashville, TN

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The Business Applications Architect will plan, develop, implement, and maintain databases, data links, and various other data management repositories and report forms to automate and standardize reporting initially for the BPM team and partnering organizations. This person will collaborate with the BPM team members and other groups to determine what data is relevant and important to track, will identify the source of the data and will build and/or implement for tracking and reporting. This person will update and maintain BPM reports for various audiences on a real time basis for daily, weekly, monthly and ad-hoc reporting. Key to the role is the ability to identify trends, anomalies, identify the drivers of the trends or anomalies and make recommendations on changes that will drive continual improvements within BPM and other partner teams.

Develop and maintain a data storage, analysis, and reporting system that generates standard information consistently and reliability to both the BPM team and additional partnering organizations.

Consults with business unit management and personnel to identify and document business data and reporting needs and objectives, data scope, usage, formatting, and security

Review and analyze the effectiveness and efficiency of existing reporting and database systems and develop strategies for replacing, improving, or further leveraging these systems.

Build and/or implement databases / BI systems and guided user interfaces (GUIs) that standardize and auto generate reports for BPM and other team use

Analyzes data, identifying trends and anomalies. Effectively communicates relevant information

Facilitates team and stakeholder meetings effectively

Deliver engaging, informative, well-organized presentations, customized to the user.

Communicate consistently and reliably on the status of different change initiatives in the different states of the change process

Analyze project budget performance according to stakeholder requirements and business objectives

Delivery of consistent and accurate information flow amongst stakeholders

Enter and track data using databases, spreadsheets, software applications, etc.

Assist in preparing and/or collecting supporting information for presentations and/or documentation (i.e. Ad Hoc information, presentations, procedures, processes, etc.)


Ability to effectively learn and use new programming concepts, tools, and methodology to support the needs of the business.

Strong leadership, facilitations, and interpersonal skills, with the ability to work across functional lines at many levels.

Excellent analytical and problem solving skills.

Demonstrated ability to work in a fast paced environment with minimal supervision

Experience working with business stakeholders to clarify requirements and design solutions to the business needs.

Experience architecting and performance tuning SQL Server databases.

Strong understanding and demonstrated history of utilizing application security, optimization, and best practices.

High level of teamwork skills (communication, ability to share ideas and solutions for work challenges)

Strong understanding of emerging technologies and systems development best practices.

Strong leadership, facilitation, and interpersonal skills, with the ability to work across functional lines and at many levels.

Strong conflict resolution, negotiation, and consensus building skills.

Advanced presentation (written and verbal) communication skills. Ability to effectively communicate technical issues and solutions to all levels of business.

Proficient in various databases and business intelligence tools with the ability to multi-task and manage multiple reporting initiatives in a cross-functional environment

The ability to analyze, track and process large amounts of data and effectively report out on any noted data discrepancies or anomalies, identify potential root cause and make recommendations on improvement / change initiatives as needed

Attention to detail and accuracy of data auditing experience

Excellent verbal and written communication skills, organizational, interpersonal project and time management and multi-tasking skills.

Highly developed sense of integrity and commitment to operational excellence.

Experience in quantitative and qualitative analysis, and problem solving techniques, root cause analysis, quality assurance practices and concepts.

An aptitude and thirst to learn the key drivers of the business and help evolve the diagnosis and enhancement of Operation’s performance.

Proactive thinking and execution of deliverables.

Bachelor's Degree in Computer Science, engineering, or other related field

4 years experience in building data models and reports.

Minimum of 2 year’s experience using SQL and key components of SQL Server

Minimum of 2 year’s experience in developing all application layers using a variety of browser and .Net technologies including, but not limited to: ASP.NET, Visual C#.NET, HTML, CSS, IIS.

Experience in the full lifecycle of development activities across the back end, middleware and front end

Assess the database needs and designs, develops, implements, troubleshoots, and maintains the system.

Designs, develops, modifies, implements, and maintains the web applications and web sites as required to meet business deliverables.

Extensive data analytical experience inclusive of detailed statistical analysis and data synthesis for presentations at all levels throughout Asurion.

Experience and exposure to custom reporting development in Clarity using the Crystal reporting tool

Expert level proficiency in Microsoft Excel, Word and Outlook, inclusive of VBA macro development.

Project management skill set


Program Management

Primary Location

US-TN-Nashville - 648 Grassmere Park