Data Center Technician
Zynga - Baltimore, MD

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Datacenter Technician

Zynga is looking for a mid - senior level NOC/DC technician. Candidate’s key responsibility is setting up and maintaining DC infrastructure and supporting NOC, and DC. Job duties include unpacking and racking machines, building cable racks, running and terminating cables. General networking equipment knowledge and operating system set-up experience, in terms of ability to configure operating systems (such as changing IP addresses) to get machines set up on the network is a plus. Although this position is more hardware and Data Center infrastructure than software focused, operating system installation and configuration knowledge is a plus.

This person will join a growing Datacenter Ops team based in Ashburn Virginia, with responsibilities in multiple datacenter locations. Hours are flexible, but will often require late evening and 24x7 response to critical issues on a fast-growing, high volume network infrastructure. This is a contract position.

Deploy, setup and maintain computer hardware (RAM and Hard Disk upgrades)

Rack and stack new hardware

Manage request queue on a ticketing system

Monitor all DC resources (power, cooling, and space

Work with NOC engineers on support issues

Network cable patching

Running and patching network cables

Document existing and future equipment and cables

Required Skills:
Good troubleshooting and diagnostic skills on a variety of hardware

Have a good general understanding of networking

Good technical communication skills

Ability to work both independently with little supervision as well as in a team environment

Ability to prioritize tasks

Good customer service and customer interaction skills

Good organizational skills

Windows (Windows 2000, 2003, and XP) and Linux (Redhat and CentOS) experience is a plus

Ability to lift up to 50+lbs above your head

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