Data Conversion Team Manager
ABC Financial Services, Inc. - North Little Rock, AR

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SUMMARY

The primary focus and responsibility of this position is to direct and coordinate the operations of the data conversion team, while maintaining the standards and objectives outlined for the department. This position is also responsible for supervising staff in accordance with company policies and procedures, for assisting with the hiring, training and coaching of employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage employee activity, development and standards
  • Build and maintain client relations through daily exposure to clients
  • Mentor, interact and ensure cross team and cross department cooperation
  • Ensure employees have access to the necessary resources to work efficiently
  • Provide reports and information to clients as requested
  • Assist with data conversion client issues
  • Coordinate and maintain data conversion scheduling
  • Facilitate weekly departmental meetings
  • Schedule and coordinate client and vendors for data retrieval process and process conversion
  • Communicate with all relevant divisions of the company regarding details of the conversion
  • Must have a flexible schedule to accommodate all timelines and processes are met

REQUIREMENTS
  • 2+ years’ recent experience managing teams
  • Expert MS Access skills
  • Strong documentation skills
  • Experience building formal procedures
  • Ability to learn new technologies quickly
  • Experience in software conversion preferred

About this company
Established in 1981, ABC Financial is the nation's premier provider of billing services, club management software and membership marketing...