The Data Services Specialist will support customer requests for IP configuration schemes, email configurations, DSL self installation questions, IP mappings, and router configurations; as well as, work issues to resolution while on-line and/or initiate trouble or MAC orders. Responsibilities will include but not be limited to customer contact, inter-departmental escalations, managing a work queue and call queue to coordinate resolution, opening, clearing and closing trouble tickets/MAC tickets. ...
CareerBuilder - 30+ days ago
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