The Data Services Specialist is the liaison between the ETL Development and Reporting teams in addition to other departments. The role will include, but not limited to the monitoring and troubleshooting of file feeds and data issues.
Support the Data Services process to include, but not limited to conducting analysis of file feeds.
Develop and recommend process innovations to infer to expedite the file load process.
Monitor error reports and provide feedback to clients, data sources and Account Managers.
Assist with the development of data mapping documents in order to sustain the file load process.
Create and maintain data integration documentation
Monitor Data Services Service Request System and help desk tickets
Interact with clients and/or requestors directly to ensure intent and direction of requests and proper resolution
Provide timely and accurate reports of the file load process of the department director
Demonstrate self-reliance in researching technical solutions and product functionality.
Bachelor’s Degree in Business or relevant field of study
Proficient with all Microsoft applications
Experience working with databases
Strong Verbal and Written Communication Skills
Ability to work effectively and confidently with users, team members, and management.
Must be flexible and willing to undertake a wide variety of tasks.
Ability to elicit requirements from various entities across the organization.