Data Specialist
Frontier Communications - Fort Wayne, IN

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Job Description:
This position is in the Frontier’s Network Provisioning team. This team is responsible for network provisioning of new customer service on the National ATM/DSL Network. Troubleshooting skills are a necessity with the ability to work with end customers and/or field technicians.

This position will:
  • be responsible for tracking software revisions
  • track and implement network wide system upgrades and updates
  • turn-up new hardware/software
  • provision new circuits (T1, DS3, OC3, OC12, GigE)
  • work closely with customers to assist in turn-up of service or repairs
  • need to be able to troubleshoot over the phone
  • provide directions to field technicians
Qualifications:
  • Minimum 2+ years experience in data environment
  • Must be able to work in a team environment
  • Must have an extensive background in the use of Lucent Naviscore management system
  • Must have extensive experience in the planning and the implementation of VP/VC schemes
  • Applicant must have extensive knowledge of and practical experience in the use of ATM, Frame Relay, DSL technologies, and their related network designs
  • Applicant should have experience in the provisioning and support of Voice related services such as Voice Mail, Operator Services, and directory assistance over an ATM network
  • Written, oral and presentation skills are critical to the position. This position interacts with regional engineers, shared services and local field personnel on a daily basis.
  • Must be able to handle multiple tasks at one time
  • Scripting/Programming skills are a plus
  • Should have experience in provisioning and troubleshooting the following equipment types:
Lucent PSAX (1000, 1250, 2300, 4500)

Lucent CBX 500, GX550

Ciena DN7100

DSLAM equipment (Adtran, Alcatel, Calix, Litespan, Catena)

Recommended Certifications:
  • Lucent Certified Technical Expert (LCTE) - ATM Associate
  • Lucent Certified Technical Expert (LCTE) - Frame Relay Associate
Required Skills

Required Experience

Frontier Communications - 20 months ago - save job - block
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About this company
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Serving city dwellers and country folk alike, Frontier Communications provides phone, Internet, and satellite TV (through a partnership with...