HealthFitness is an award-winning provider of comprehensive health, fitness and condition management services for employees and individuals. HealthFitness has a great opportunity for a Data Specialist to work as part of our Data Management team in our Dallas, TX office. You will report directly to the Data Manager. You will support the accountabilities of the Data Management department in all data related activities to ensure the integrity, proper handling, processing, and safekeeping of client data. This position requires a full understanding of the company’s established data guidelines. This position may lead the Data Entry services of the Data Management department related to the coordination of receiving, tracking, delegation, and storage of all eHealth hard copy data.
Works closely with the DM Manager to support all data related activities for the eHealth portal (i.e. client eligibility data, data entry management, clinical data, and screening data).
Follows and maintains established data management guidelines and functions.
Provides direction to internal and external clients with respect to data related system requirements, helps to identify potential data issues, and explains best practices as necessary in handling both typical and unique data needs.
Responsible for and performs routine tasks associated with cleansing and validating client data.
Performs data conversion, data manipulation, and coordinates data enhancement, merge, purge, and other processing as needed.
Works with Research, Development, and Outcomes to help coordinate logical data production and client reporting efforts as necessary.
Uses basic SQL to create and help define data requirements for queries using existing system applications and/or ad-hoc tools for customers.
Understands company file transfer protocols and processes including PGP encryption, and sends/receives data files via secure file transfer methods (i.e. SFT, FTP PGP, and other methods as necessary).
Works often independently, but will work with various departments, teams, or individuals to resolve and troubleshoot issues associated with client data.
Supports and maintains miscellaneous data protocols in support of unique client needs (i.e. JNJ, MBH, and Health Partners).
Keeps team members updated as to the status of data requests, issues, and changes.
Oversees and is responsible for all aspects of the company’s data entry solution (i.e. Receiving, tracking, entering, processing, shipping, and safekeeping) including supervising data entry staff (i.e., CSRs) while they perform data entry.
Works with DM Manager to coordinate staffing and training for data entry efforts to ensure data entry is entered and processed by deadline.
QUALIFICATIONS & REQUIREMENTS
Education, Experience and Certifications:
High School diploma and at least one year experience in a high-volume, data related environment required.
Other Knowledge, Skills & Abilities:
Some heavy overhead lifting is required of up to 30lbs.
Proficiency in MS Applications (i.e. Word, Excel, Access) and the Internet.
Though not required, knowledge of SQL or FoxPro is a plus.
Ability to consistently spot and report issues, looking for the opportunity to improve processes and technology.
Energy, enthusiasm and detail orientation to manage and/or produce high-quality, high-volume analytical deliverables.
Strong organizational, problem solving, customer service and analytical skills are essential.
Expert on all platform and department service applications.
Proficiency in Microsoft Office is a must.
Ability to manipulate and analyze data.
Detail oriented and excellent task management skills.
Often works independently.
HealthFitness is an EEO/AA employer. M/F/D/V