Data Steward – Data Quality team
Location- Spokane WA
Founded in 1999, salesforce.com is the enterprise cloud computing company that is leading customers in their transformation to become social enterprises. Social enterprises are able to connect with customers, partners and employees in entirely new ways. Based on salesforce.com's real-time, multitenant architecture, the company's platform and application services give customers the tools to create a true social front office and revolutionize the way they sell, service, market, collaborate, work, and innovate. With more than 9,000 employees, the first enterprise cloud computing company to exceed $2.5B in annual revenue run rate, and more than 100,000 customers worldwide, we are proud to contribute to the success of companies of all sizes and industries, around the globe. We're also one of the "Best Places to Work" (FORTUNE). If you're passionate about innovation, come help revolutionize how companies collaborate and communicate with customers.
Salesforce is transforming the data industry by providing sales, marketing, and IT professionals with direct access to the most complete and accurate source of business data – all in the cloud. With over 30 million crowd-sourced business contacts and 200 million D&B verified companies, Data.com is the only solution in the market today with best-in-class global data available directly within Salesforce. These contacts and accounts are continuously refreshed and updated in the cloud by a community of over 2 million business professionals as well as by patented data cleansing technology. Customers use Data.com, whether as a standalone data platform or as an integrated solution with Salesforce CRM, to power and grow their businesses in the cloud. Data.com, offers a startup opportunity within the leading enterprise cloud computing company in the world where you will be empowered to create and build the future of business data. As the fastest growing company within Salesforce, our goal is to build an organization of smart and ambitious people, committed to our mission of building the next billion-dollar business. Employees are focused on winning and delivering results. As such, a successful team member will clearly demonstrate the capacity for leadership, creativity, design-thinking, emotional engagement, business savvy, and a willingness to go to the mat to deliver results. The Data.com platform is the foundation for all of the Data.com product offerings. It is a highly scalable cloud infrastructure build with a modern database, in-memory and search architecture and handles millions of transactions a day.
We are looking for an inquisitive and detail-oriented Data Steward with a passion for assessing and improving data and information quality and to support our community-driven processes. This person must have the discipline to independently manage and be responsible for a queue of requests.
As a member of the data quality team, the Data Steward will:
·Respond to community-submitted requests to update data elements and to resolve disputed information.
·Research business and business contact information within our database, and using external resources via the Internet.
·Develop an intimate knowledge of our community-driven website (Jigsaw.com), and the realted data assets and technology processes, including scripting or database tools to perform bulk updates or manage community-submitted data.
·Work with Product and Engineering teams to suggest potential improvements for our customer, community, and stewardship workflows.
·Bachelors in Computer Science or Mathematics, or Management in Information Systems, or equivalent experience through work experience with references in data analysis or data stewardship
·Experience with data stewardship, governance, or analysis
·Working knowledge of MySQL database and Excel
·Understanding of information lifecycle and data quality concepts
·Effective communication skills to engage with development, support, and management teams as well as customers and community members
·Ability to present details of complex data quality or workflow issues for internal review
·Experience in creating or maintaining requirements documents, process flows, and decision trees
·Ability to work independently and to prioritize work based on customer or business value of the effort
·Individual or leadership experience in data quality assessment, cleansing, and improvement efforts
·D&B or other industry data provider content and processes
·Data profiling or cleansing tools
·Salesforce.com Sales Cloud and Force.com Platform
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