Netsmart is the leading brand in the Health and Human Services Health Information Technologies (HIT) market, and we are seeking an experienced, creative professional to help us tell our story . Netsmart provides clinical solutions that are used by more than 18,000 organizations to improve the lives of more than 20,000,000 people a year in behavioral health, public health, substance abuse, methadone, I/DD and social services communities.
Netsmart will provide you with the tools you need for success, including a loyal, strong client base; great stories of our how solutions impact our clients’ work; and freedom to develop new communications platforms. We’re seeking your help to use those tools to develop content that best reflects our brand identity and shares our stories with our communities in significant, meaningful ways.
We are proud to offer an excellent compensation package which includes a complete suite of benefits for full-time employees, such as:
Health Insurance / Dental Insurance / Vision Insurance
Short / Long Term Disability
401(k) Plan / EAP
Flexible Savings Plans
We look for exceptional professionals who enjoy being part of a fast-paced and exciting organization. We value individual contributions in a team setting, backed by a progressive set of support tools and training. If you are seeking an environment that encourages constant growth and skill improvement, consider a career at Netsmart Technologies, Inc.!
The Netsmart Oracle Database Administrator will be responsible for system management of the Plexus Cloud Oracle Database environments. This role will involve the installation, configuration, upgrading, troubleshooting, and performance management of Oracle hardware, applications and databases within the environments, working with application development and systems engineering teams.
Complete Oracle patching, provisioning, high availability, and integration assignments within the environment
Work collectively with develop on innovating, applications, or utilities to support customer needs
Develop centralized management, monitoring, and roll-out scripts, dashboards, and reports
Work within the HIPAA and ISO 27000 series security and privacy governess models in implementing and securing client environments
Implement and support complex enterprise Oracle database systems
Design Disaster Recovery Options for Oracle environments
Design Oracle backup options within the Plexus Cloud Environments
Troubleshoot and isolate Oracle performance issues
Design, implement, and troubleshoot multi-tier software services running on Oracle
Provide database technical support for client issues
Complete various documentation assignments, as assigned by departmental management or team leaders, including: white papers, work instructions, wiki articles, client documentation, site sheets, knowledgebase articles, purchased product documentation, client communication, and other document types.
Provide exceptional customer service to Netsmart customers including rapidly responding to customer inquiries, addressing customer complaints, escalating customer issues to departmental leadership, and providing follow-up communications per departmental guidelines.
Other responsibilities as assigned by departmental management
Multiple years of experience working with the Oracle platform including extensive enterprise management experience.
Multiple years’ experience working with Oracle database systems, including extensive performance monitoring, troubleshooting, and optimization skills.
Experience implementing and troubleshooting both server systems in WAN/LAN environments.
General understanding of network security technologies including firewall, VPN and IDS.
In-depth knowledge of IT standards, concepts, best practices, and procedures—relies on knowledge, experience and judgment to plan and accomplish goals
Excellent verbal and written communication skills for purposes of both communicating with System Engineering team members as well as to other staff members
Ability to take initiative & manage multiple detailed tasks in a fast-paced and ever-changing environment.
Excellent organizational, project management abilities, strong analytical and problem-solving skills