Maintain switch translations and cell site database, ensure engineering requirements are handled in a timely manner, and produce database reports and audits.
- Maintain switch translations and cell site database.
- On-call participation during weekends, holidays and after normal business hours as directed by management.
- Ensure engineering requirements are handled in a timely manner.
- Provide support to Bluegrass Cellular’ s customer service, marketing, billing and accounting departments.
- First level of support for switch translations and cell site database trouble tickets.
- Produce database reports and audits.
- High School diploma or equivalent.
- Strong technical skills and troubleshooting skills.
- Telecommunications experience related to the cellular field a plus.
- Computer literate.
- Valid driver’s license.