Assists with all operation and maintenance of the vessel. Assist guests in every way possible in order to achieve the highest level of guest satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greet and board passengers in a courteous and friendly manner, while ensuring that that passengers board and disembark safely. Inform passengers and employees of safety procedures.
Perform constant deck patrol for passenger safety and fire watch. Report any passenger situations, including unruly passengers, to security personnel.
Maintain cleanliness of vessel decks inside and out. Sweep, mop, wash and scrub decks, bulkheads and overheads. Pick up trash and dispose of trash per procedures. Perform painting duties as required.
Participate in all required drills. Ensure that all safety equipment is in operating order. Assist with vessel departure and arrival: including the handling of all cables, safety lines, and ramps, etc.
Comply with all Internal Controls and Company, departmental, and safety policies, procedures, and regulations.
Maintain uniform and comply with company policy relating to dress and personal appearance.
Employees may be required to perform duties outside of their normal job description where, in the Company's judgment, it is necessary in the interest of efficiency, productivity or improved guest service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Ability to apply commonsense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
CERTIFICATES, LICENSES, REGISTRATIONS
Must qualify for all licenses and permits required by federal, state, and local regulations.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk. The employee frequently is required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must frequently lift and/or move 50 pounds and occasionally lift and/or move 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee regularly works in outside weather conditions. The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and fumes or airborne particles. The employee occasionally works in high, precarious places and is occasionally exposed to toxic or caustic chemicals and vibration. The noise level in the work environment is usually loud.
The above job analysis is for the sole purpose of complying with the Americans with Disabilities Act and is not to be construed to include all employees employed in each job classification. The Employer reserves the right to change the requirements of each job analysis as changes in business and/or technology dictate. All weights, distances, and measurements cited in this job analysis are approximations.