To assist an Account Manager in the day-to-day fulfillment of orders and resolving customer service issues on assigned accounts. Provide a support resource to allow the Account Manager time and opportunity to network through their existing accounts to expand their business. Minimize problem order situations by proactively following up on order processing and customer service issues for resolution. Demonstrate an ability to multi-task and organize work flow concerning priority shipments, exchanges, credits, and customer property orders that are generated.Ability to be flexible and to remain 'in control' during stressful situations. Able to make decisions in the absence of the Account Manager and assess priorities on an ongoing basis.
PC Connection - 17 months ago