Delivery Driver
Van Meter Industrial - Sioux City, IA

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Job Title: Delivery Driver

Department: Distribution and Services

Reports To: Supervisor/Manager

FLSA Status: Non-Exempt

Revision Date: March 2011

Summary:
The Delivery Driver plays a crucial role in supporting our purpose of being our customers’ competitive advantage by providing efficient and safe delivery of our products and services, while representing the company in a professional manner. The Delivery Driver is responsible for developing and maintaining positive relationships with our customers by communicating effectively, ensuring quality and accuracy of our products, answering customer questions and keeping customers informed about our company and our services. This role serves as a key part of our sales process as they seek additional business from current customers and attempt to gain new business by passing leads on to our sales functions and informs the sales groups of customer and competitor intelligence. Depending on location, this person may be required to provide back-up coverage for the Transfer Truck Driver (where additional DOT guidelines and off shift hours may apply) from time to time. In addition to the delivery and customer service responsibilities, the Delivery Driver also takes initiative to provide general maintenance and up-keep of their delivery vehicle, performs daily pre-trip and safety inspections on equipment, and adheres to all DOT compliance requirements to ensure a positive relationship between the DOT and our company.

Key Responsibilities & Essential Functions:
Deliver products to local customers and obtain proof of delivery

Provide excellent customer service

Load and unload the vehicle in a safe and efficient manner

Adhere to all company safety policies and initiatives

Maintain a high standard of driving performance

Maintain compliance with all Department of Transportation (DOT) requirements

Communicate effectively with department leads and branches on all job related issues

Maintain vehicle and shipping and receiving dock cleanliness and order

Follow processes and procedures in place for effective job performance

Participate in company process improvement initiatives

Provide coverage in areas in which staffing is low and work level is high

Required Skills

Critical Success Factors:
Ability to learn, grow, and adapt with change

Excellent customer service orientation

Ability to analyze work load and establish priorities

Willingness to give and receive constructive feedback

Ability to work well in a team atmosphere

Ability to stay on task and work efficiently

Strong attention to detail

Maintain professional appearance

Ability to work independently and make sound decisions with minimal guidance

Ability to maintain a positive attitude and solid work ethic

Self motivated with strong problem solving ability

Drive for continuous improvement

Dependable

Required Experience

Job Requirements/Specifications:
High School Diploma or GED required

Maintain a valid driver’s license and clean driving record

Ability to meet and maintain qualifications as required by the DOT

Class D CDL

Six months previous delivery or courier experience preferred

Demonstrated computer skills

Ability to lift 100 lbs

Knowledge of Eclipse preferred

Knowledge of handheld RF scanner is a plus

Ability to operate lift truck equipment

Ability to work a flexible shift

Work Environment & Physical Demands:
O=Occasional, less than 1 time per week

S=Some, less than 1/3 of the time

F=Frequent, from 1/3 to 2/3s of the time

C=Consistent, more than 2/3s of the time

B=Blank, not required

Physical

Requirements

O

S

F

C

Environmental

Requirements

O

S

F

C

Sitting

x

Works alone

x

Standing

x

Works with others

x

Walking

x

Customer contact

x

Lifting

x

Non-Standard Shift work

x

Carrying

x

Extended day

x

Pushing

x

Cold

x

Bending @ the waist

x

Heat

x

Twisting upper body

x

Temperature changes

x

Climbing

x

Wet

x

Balancing

x

Humid

x

Kneeling

x

Noise

x

Crouching

x

Vibration

x

Crawling

x

Confined area

x

Reaching

x

High places

x

Working with hands

x

Work indoors

x

Working with fingers

x

Work outdoors

x

Talking

x

Mechanical hazards

x

Hearing

x

Electrical hazards

x

Vision acuity-near

x

Explosive materials

Vision acuity-far

x

Fumes

x

Depth perception

x

Odors

x

Field of vision

x

Dusts

x

Vision adjustment

x

Mists

x

Color vision

x

Gases

x

Driving

x

Poor ventilation

x

Team lifting

x

Other

The above statements are intended to describe the general nature and level of work being performed by an incumbent. They are not intended to be an exhaustive list of activities, duties or responsibilities. Incumbent may be asked to perform other duties as required.

Van Meter is an Equal Opportunity Employer