Dental Front Office Receptionist
Oral Health Care Professionals, LLC - Downers Grove, IL

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We are currently looking for a Front Office Receptionist that is a highly skilled individual with a positive attitude to work for a highly qualified team of dental professionals. Our office has been committed to providing the highest quality of dental care and excellent service to our patients in Downers Grove and surround communities for over thirty years. The primary focus of our team is the overall care of our patients and their oral health. We believe patients should always feel that they are our number one priority. We are looking for an individual that is:

  • Friendly
  • Reliable
  • Dependable
  • Ethical
  • Works well with others
  • Outgoing professional personality
  • Great attitude
  • Team oriented
  • Self-motivated with the ability to exceed patient expectations
  • Able to demonstrate basic understanding of dental treatment, contracts and financial terms
  • Act in a professional manner

Responsibilities include:

  • Greet and check-in patients in professional and friendly manner
  • Pleasantly answering telephones
  • Respond to telephone inquiries from patients
  • Able to oversee patient appointments and scheduling of all providers
  • Schedule, reschedule and confirm patients’ appointments
  • Promote care and appointment opportunities to patients seeking care
  • Flexibility to support change, with varying schedules as necessary
  • Work to maintain full schedules and maintain office schedule flow
  • Collect and post patient payments and record receipts
  • Knowledge of Patterson Eaglesoft
  • Prepare new patient chart accurately
  • Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms)
  • Demonstrate and promote superior customer service skills
  • Present financial policies and arrangements accurately to patients
  • Collect past due balances on date of service
  • Professional in appearance, demeanor and attire
  • Knowledge of dental insurance
  • Strong computer skills
  • Posses excellent interpersonal communication skills
  • Comply with protocols and standards
  • Ability to multi-task
  • Exercise basic knowledge of dental terminology

We offer a competitive wage and benefit package including 401(k), Paid Time Off, Vacation Time, Holiday Pay, uniform expense coverage, and a professionals work environment. The position would be for Monday, Tuesday and Friday from 7:00am to 5:00pm (however – hours are currently under review and maybe subject to change).

Please fax or e-mail your cover page and resume to the attention of Tammie Watts (Manager) at Fax (630) 963-6761 or E-mail to address listed with this posting. Please include Front Desk is subject line.


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About this company
Thank you for interest in Oral Health Care Professionals, LLC. The doctors and staff of Oral Health Care Professionals have provided...