Dental Office Manager
Audigy Group - North Carolina

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The Office Manager is a key member and contributor to the success of the Practice. This position is responsible for guiding the dental practice team to achievement of productivity, financial and patient satisfaction goals. Through management of revenues, front office procedures and practices, marketing and promotional programs, team development and patient relations, this is a pivotal position that requires organization, positive interactions, willingness to assist with and/or direct a variety of responsibilities in the dental office, and excellent interpersonal and influencing skills.

  • Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
  • Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs
  • Increases and stimulates new patient growth by supporting sales, marketing and promotional programs
  • Responsible for recruitment, training, on-boarding, team development, retention, and performance management
  • Communicates with office teams regularly to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully
  • Completes administrative tasks, such as bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing to meet deadlines
  • Manages and assists designated office team members with appropriate payment and insurance processes
  • Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations
  • Responds to doctor, patient and employee grievances, complaints, and inquiries and seeks assistance when necessary
  • Other duties as required.


Minimum Qualifications
  • 3-5 years Office Management experience
  • Strong knowledge in federal and state regulations
  • Finance, budget, accounts receivable, collections experience
  • Strong capability with Microsoft Office applications

Preferred Qualifications
  • Dental Office Management experience
  • Dentrix and or Eaglesoft experience

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