Dental Care Alliance is a group dental practice that was established in 1991 to provide comprehensive dental care to patients in 8 States. All DCA offices pride themselves on satisfying patient needs, providing high quality general and specialty dental services, and offering patient comfort that is second to none.
Dental Front Office Receptionist needed at our office located in Temple Terrace, Florida . If you are looking for a fun and rewarding career, you have come to the right place. We offer employment opportunities that promote professional, personal, and financial growth. We work extremely hard to provide our employees with continuous professional development and a supportive work environment. Competitive wages, great benefits, and opportunities for advancement are just a few reasons why a career with us is an investment in your future; make Dental Care Alliance your employer of choice.
The Receptionist is the first line of customer service for all patients and visitors entering a Dental Care Alliance office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
Key Responsibilities :
Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
Respond to patient questions and or concerns according to DCA Policies
Maintaining Appointment Book
Follow up on no shows/cancelation of Appointments
Register Patients on sign in sheet
Post charges and payments to patient accounts
Checking voicemail on a daily basis
Maintain a clean and friendly waiting area for patients
Desired Skills :
- 1 - 2 years previous dental office experience preferred
- Excellent customer service skills with professional and courteous phone etiquette.
- Basic knowledge of insurance and dental terminology helpful.
- Basic clerical and administrative skills.
- Strong organizational skills with the ability to multi-task.
Dental Care Alliance - 5 months ago
Dental Care Alliance provides management, consulting and licensing services, including financial, accounting, training, recruiting, marketin...