Baked by Melissa is seeking an enthusiastic and motivated individual to join our Store Leadership team as the Department Assistant. The ideal candidate for this position is a true team player, seeking an entry-level position where they can do whatever it takes to get the job done, learn from the ground up, and help grow our Store Leadership department. This position is based out of our NY corporate office. ESSENTIAL RESPONSIBILITIES Communicates regularly with our General Managers and Associate Store Managers, and makes company announcements to all store employees; responds to a high volume of phone calls and emails on a daily basis Creates training documents for new company products, procedures, and protocols; develops training programs to further the development of our store management employees; oversees the on-boarding and training of all store employees Evaluates performance of store employees, and identifies areas for improvement; gives regular feedback to improve employee performance, and provides coaching DESIRED SKILLS, EDUCATION " EXPERIENCE Minimum one to three (1-3) years associate-level experience in a multi-site retail/hospitalitiy setting preferred Excellent communication skills, both verbal and written Ability to deliver constructive criticism and feedback, to evaluate employee performance and identify appropriate course of action for improvement A Bachelor°s Degree is required for consideration BENEFITS Paid time off Performance-based bonus potential TransitChek (pre-tax dollars to pay for your commute) And of course, a discount on our bite size cupcakes!
Baked By Melissa - 15 months ago