This position serves at the Deputy CIO of the Bureau of Information Technology Services. The Deputy CIO will lead IT process improvements to streamline the delivery of industry standard IT services to the Department. This position will work closely with the Bureau Director to achieve positive and effective results for application and infrastructure functions of the Department and provide leadership in the development, implementation, and monitoring of ITIL processes and IT metrics which will include service level agreements to ensure customer satisfaction.
Special Notes :
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check with may include FBI fingerprinting.
Job Knowledge, Skills and Abilities :
The ideal candidate will possess a variety of skill sets including:
The starting salary for this position is $60,000 - $112,752, depending on qualifications, plus excellent benefits. The schedule-range of this position is 81-01. A two year career executive trial period is required.
- Strong management skills
- Strong Leadership skills
- Ability to develop and manage customer relationships
- ITIL knowledge
- Skill to evaluate and implement IT metrics,
- Information technology knowledge and skills
- Ability to manage change effectively
- Strong communication skills
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