Design Researchers at Smart are all about the big picture as well as the smallest detail. How do things fit together? What do people really care about? The researcher’s role is to dig for the possibilities, make sense of it all and inspire the client and the design team with very clear, design actionable insights and observations. If you’re a talented communicator, cultural observer, strategic thinker and compelling storyteller, please keep reading. If you have experience leading and conducting design ethnographies in the US or abroad, then definitely keep reading.
Naturally, you have
4+ years of experience leading design research efforts that lead to holistic consumer experiences
Ability to connect with interviewees from all demographics and backgrounds, and to help team members and clients develop empathy for their values and needs
A passion for prototyping innovative research methodologies, as well as extensive past experience with creating research plans, discussion guides, field tools and stimuli, interviewing, observational research and synthesis
Ability to be a communicative and responsive team player in an inter-disciplinary group
No fear of teamwork, brainstorming sessions or presenting to clients
Experience participating and/or leading workshops with clients to uncover business, brand and innovation insights
Ability to travel for global research (when needed)
Past experience with UX design research is a plus
Smart Design - 17 months ago
Smart Design is an award-winning innovation consulting firm with studios in New York, San Francisco and Barcelona. The products, services,...