The main responsibility of this position is to provide excellent customer service to our external customers by providing quick quotes, and detailed quotes involving material lists, CAD drawings, and calculations in one or more specialty areas.
- Provides Quick Estimates and detailed quotes. Designs Uponor plumbing, heating and/or Fire Sprinkler systems. Provides calculation, design and material lists, and CAD drawings to customers. Analyzes architectural and engineering drawings, sketches, specifications and related data to determine design factors. Uses various software and Uponor manuals and guides to develop designs. Makes necessary adjustments or modifications requested by customer, pending approval of manager.
- Answers incoming technical calls from Reps, distributors, and contractors. Provides Tier 1 (basic) telephone support to customers relating to Uponor designs and products including tools, parts and pipe, software, construction methods, installation, wiring, piping and troubleshooting.
- Trains drafters.
- Seeks out opportunities to contribute to the business success through proactive involvement in team initiatives.
Requires an AA degree (or equivalent) in drafting, construction management, or hydronics with a minimum of 2-5 years related experience.
Must have autocad/computer skills and a background in Hydronics.
Knowledge of construction methods, building codes is required.
Certificates, Licenses and Registrations:
ASP, ASHRAE and/or NICET is required
At the core of Uponor is its plastic pipe operations, some 55% of sales, to be precise. The group is a global supplier of plumbing and...