Desktop Administrator
Navicure - Duluth, GA

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Navicure is actively seeking a Desktop Administrator for our fast-paced software development environment. This is an opportunity to join a SaaS company in Healthcare IT that has experienced 195% revenue growth in the last 5 years and continues to grow. Consistently ranked as a leading medical claims clearinghouse, Navicure offers opportunity for growth and to work with the latest technologies.

Position Description:
Due to growth, Navicure is in need of a Desktop Administrator. This is an opportunity to join the Information Technology Department to provide desktop support in a 225+ user environment with remote users.

Additional responsibilities will include:
Install, maintain, and troubleshoot PC’s, printers, and other networked devices

Create, change, and delete user accounts per request

Troubleshoot and diagnose hardware, software, and network problems, tune performance of systems affecting end users, and independently design solutions to problems using discretion and technical expertise

Complete special project assignments as needed

Assist Client Services as a technical resource for advise on problematic issues

Provide back-up support as needed for System and Network Administrators

Perform ongoing performance tuning, hardware upgrades, and resource optimization as required

Create and or maintain documentation for systems and procedures

Participate in call rotation schedule

Minimum Requirements:
2+ years of professional experience with PC hardware, Windows, LAN & TCP/IP

Ability to troubleshoot problems in a complex fast-paced environment

Familiarity with Active Directory and Microsoft products

Windows administration experience

Computer hardware familiarity

Knowledge of networking and file sharing protocols

Strong customer service focus

Ability to effectively interact with all levels of the organization

Exceptional trouble-shooting skills

Ability to lift and move PC equipment

U.S. authorized

Additional Preferred Experience/Training:
Understanding of network infrastructure including LAN, WAN, DNS and DHCP

Exposure to telecommunications systems and voice technologies

Knowledge of Cisco routers, switches, firewalls and wireless

Navicure - 23 months ago - save job - copy to clipboard
About this company
Who We Are Navicure is a leading medical claims clearinghouse that helps physician practices, billing companies, and hospitals increase...