Desktop Engineer
The New York Racing Association, Inc. - Ozone Park, NY

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An opportunity is available to join a dynamic Information Technology team supporting NYRA's three racetracks: Belmont Park, Aqueduct Racetrack and Saratoga Race Course.

  • Hands-on hardware and software installation experience
  • Work as technical architect for workstation standardization
  • Create software install packages for all applications to ensure installation procedures are consistent
  • Validate & Qualify applications for use on NYRA desktops and Laptops
  • Determine operating and core application suite service packs and hot fix levels
  • Provide automated procedures for administration of NYRA Desktops
  • Assist in determining hardware configurations for Desktops, Laptops and Tablets and other approved hardware peripherals
  • Work with vendors to ensure awareness of end of life of current systems and thoroughly test new models in advance of that date
  • Create and validate Common Client images and ensure proper documentation
  • Assist in resolution of technical support calls
  • Barcode and maintain Inventory all IT equipment
  • Assist in setting up NYRA Board meetings
  • Assist in resolution of technical support calls and onsite Support
  • Responsible for successful deployment and upgrades of workstations
  • Other responsibilities as assigned

  • Bachelor's Degree required. Two to three years of related experience.
  • Working knowledge of Microsoft's Active Directory Users and Computers tools.
  • Advanced knowledge of standard desktop concepts including TCP/IP settings.
  • Advanced working knowledge of hardware installation best practices.
  • Ability to travel between the three NYRA Racetracks: Belmont Park, Aqueduct and Saratoga.
  • Availability to work weekends as required.

The New York Racing Association, Inc. - 9 months ago - save job