Net.Orange (NDO) seeks to hire a Desktop Administrator based in our Dallas (Addison, TX) office to provide hands-on support to the organization's end user laptops, desktops, servers, mobile devices and applications. This position interfaces directly with internal customers and various departments, troubleshooting user desktop issues to resolution. Other areas of responsibility are LAN support, break/fix, software/hardware upgrades, patch management, Anti-Virus management, image management, application installs, user support and training, etc.
Responsibilities include: Maintain detailed and up-to-date licenses and hardware/software inventory; Laptop/desktop Deployments and Break/Fix (Windows and Macs) Printer / Fax Deployments and Break/Fix; IT Equipment and Supplies Procurement Hardware/Software installs and upgrades; Patch Management User Support and Training; Maintain WDS Image Library Manage IT Department documentation; Perform Preventive Maintenance LAN and Active Directory Support Blackberry / iPhone/ wireless devices deployment and support; Windows 7 Enterprise/ Microsoft Application Support ShoreTel IP phone support; VPN Account Setup and Support Desktop Security; AntiVirus Management and Support
Qualifications include: Associate's or Bachelor's degree in a related field or IT related degree and/or combination of directly related work experience commensurate to 3-5 years' experience LAN / WAN experience required Desktop and Laptop Break/Fix experience WDS (Windows Deployment Services) experience MacBook and MacBookPro experience preferred Desktop Security Best Practices required
Net.Orange - 5 months ago
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