Desktop Support Analyst

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We have an immediate opening for a Desktop Support Analyst position. This is a new position in the Corporate IT department. The top requirements for the individual that will land this position are:

(1) Previous experience providing desktop support in a similar computing environment;

(2) Experience with Altiris , SCCM or similar managed software delivery environment; and

(3) A strong team player with good communication and customer service skills

Required Qualifications
  • Minimum of 5 years relevant experience
  • Must have experience working in WAN environment, providing end user support, Installation and repair of hardware and software.
  • Superior customer service, communication, and interpersonal skills
  • Advanced knowledge of Microsoft operating systems (Windows 7 and XP)
  • Advanced knowledge of data networking, LAN, and WAN concepts
  • Proven analytical and problem solving skills
  • Highly self-motivated and directed
  • Experience working in a team-oriented, collaborative environment
  • Ability to prioritize issues and manage projects throughout their lifecycle
Preferred Qualifications
  • Bachelor’s degree in Computer Science, Management Information Systems or related degree
  • Knowledge of systems security and account provisioning
  • Desired certifications: MCITP, GIAC
  • Engineering industry experience a plus
  • Experience with the following:

WALTER P MOORE - 12 months ago - save job - block
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