Desktop Support Specialist
Cell Signaling Technology, Inc - Danvers, MA

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Cell Signaling Technology, Inc. (CST) is a worldwide leader in the development and commercialization of antibodies and assays for pathway analysis, as well as novel discovery technologies such as PhosphoScan®. We are committed to developing innovative new research tools to help define the mechanisms underlying cell function and disease, thereby broadly accelerating progress in biomedical research and medicine.

We are looking for a Desktop Support Specialist who will be working in a fast paced, dynamic environment. In this entry level position, you will be responsible for performing a wide range of duties. Primarily providing world-class technical support to our broad base of users. Job duties will include providing support to end users on a variety of technical issues, monitoring service performance and help scale service capacity and efficiency to meet demand, and maintaining the organization’s technology infrastructure. Off-hours activity (scheduled and emergency) required for operational support.

Education/Skills: A minimum of 1-5 years hands on experience supporting a multiplatform infrastructure. Candidate must have a strong Macintosh OS X experience as CST operates in a fully Mac-based environment. ACMT or ACTC certifications preferred. Strong knowledge of Microsoft Office, Adobe applications, and Mac OS X 10.6+. Experience supporting Windows XP, 200x, Vista and Windows 7 systems a plus. Must be a self-starter, have excellent organizational / interpersonal skills and work well both independently and as part of a team.

Please attach your cover letter and resume as one document and reference job code DSIT-2013-9-R when applying

About this company
Cell Signaling Technology Inc. (CST) is a new company founded in October 1999 by New England Biolabs. Composed of scientists from the NEB...