Desktop Support Specialist
Submittal Exchange a division of Textura Corporation - West Des Moines, IA

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Textura Corp has an immediate full-time need for a Desktop Support Specialist for the Submittal Exchange division in West Des Moines, IA.This position will perform day-to-day support of internal network, systems, and resolve desktop issues for internal staff. The individual must possess excellent verbal communication skills, attention to detail, good people skills, be flexible, and be comfortable in a fast-paced environment where the staff is growing rapidly and additional job responsibilities will likely occur over time. This is an internal customer service style position that will interface with a variety of staff from front line employees to executive level. The ability to be responsive, helpful, and a good team player is key.

Textura provides SaaS software solutions for commercial construction projects. Textura is an award winning technology company that offers the opportunity to work in a challenging technical environment while providing opportunity for advancement, career growth, attractive salary, competitive benefits, a casual work environment, and the ability to achieve ambitious personal goals. 80% of the job duties will include desktop support tasks, 20% of the job duties will include website infrastructure support:

Troubleshoot hardware and software problems for our staff
Install new software and hardware, along with software updates
Setup new users and computers and format existing computer
Assist users in desk moves and phone configurations

Required Experience:
Experience with Active Directory – 1 year
Experience with MS Exchange Server – 1 year
Windows Server Update Services (WSUS) and Windows Server 2003 and 2008, DNS, DHCP
Group Policy
Desktop support troubleshooting skills
Ability to work in a fast paced team environment and adapt and learn new technologies
Highly organized and efficient with excellent communication skills

Experience with Active Directory – 2 years
Experience with MS Exchange Server – 2 years
Basic Linux Server experience