Desktop Support Specialist
VSE Corporation - Washington, DC

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G&B Solutions, Inc., has an excellent opportunity for a Desktop Support Specialist in Washington, DC:

G&B Solutions, Inc. (G&B), a subsidiary of VSE Corporation, specializes in Management Consulting and Information Technology Services and Solutions for Federal Government and commercial clients. G&B provides results which demonstrate a strong performance record with dedication to quality and customer satisfaction. G&B Solutions, Inc. was founded in 2001 as a management consulting and technical solutions company. In less than 10 years, we have grown to over 450 personnel, occupying a total of twenty-six locations, Nationwide. We are headquartered in Reston, VA.
G&B is an exciting place to work with a strong history of growth and success. We are committed to the interests of our Employees and to providing a workplace where employees can contribute to the success of our customers and the company.
Working for G&B means doing more, being creative and working in a collaborative environment with some of the most competent and intelligent people in the industry. It means feeling great when you see the results of your hard work. The employees of G&B have the distinct pleasure of being here not to watch the company grow, but to make it grow.

Job Description:

The incumbent will be required to plan and implement new desktop images and hardware deployments. Troubleshoot, configure and administer Windows Operating Systems. Install, configure and troubleshoot third party software and in-house developed software. Manage personal helpdesk queue. Work with team members in resolving difficult issues or troubleshooting situations. Regularly provide updates to team and leadership on projects, issues and tickets. Test and deploy new software, patches and hotfixes as they are released. Some after hours support will be required on an as needed basis.

Strong analytical and troubleshooting skills for hardware and software technologies are required. A strong work ethic and the ability to multi-task in a high-tempo production environment are expected. Excellent customer skills and the ability to work within a team are required. Demonstrated knowledge and experience in the following areas: Office 2003/2007, Windows XP, Windows 7, Network Security Controls, DNS, WINS, NetBIOS, DHCP. Current MCSE and CompTIA A+ is an asset. Ability to communicate effectively both orally and in writing is a must.

Qualifications Required

System Support 3
a) At least 2 years experience administering, operating, maintaining, and securing a mid-size computer network with 1 year in a technical leadership role.
b) At least 2 years experience deploying computer system applications in a client/server network environment.
c) Thorough knowledge of computer network telecommunications, Windows Server operating systems, and the TCP/IP protocol.
d) Knowledge of network management protocols and related standard tools.
e) Knowledge of network-based application software such as Exchange and SMS.
f) Knowledge of telecommunications, network, and computer security issues and established security practices.
g) At least 1 year experience troubleshooting network problems and providing solutions.
h) Experience in testing PC/LAN technologies and computer system applications.

G&B Solutions, Inc., a wholly-owned subsidiary of VSE Corporation, is a high-end Management Consulting and IT Solutions company. We serve as trusted advisors to senior executives across the Federal Government. Our cornerstones are enterprise-wide business and technical architectures, IT security, and IT infrastructure support. We provide flexibility and quality solutions to our customers. Please feel free to visit our website for more information at

We are an EEO/Affirmative Action Employer (M/F/D/V) that understands the value of diversity and its impact on a high performance culture. We are a military friendly organization and veterans are encouraged to apply. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Federal law requires all employers to verify the identity and eligibility of all persons hired to work in the United States. No phone calls, please.

VSE Corporation - 18 months ago - save job - block
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VSE brings military hand-me-downs back into fashion. The company provides engineering, testing, and logistics services for theĀ US Army,...