Desktop Support Technician
Sledgehammer Games - Foster City, CA

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Sledgehammer Games, co-developers of Call of Duty MW3, is hiring!

Sledgehammer Games was founded with a singular goal: Achieve Excellence. We have a state of the art facility, an industry leading development team, and a studio culture built to promote and support world class game developers. We are actively recruiting top talent for our Call of Duty development team. If you are passionate and driven to do your best work, and have a desire to work on the most successful FPS franchise in the history of video games, please apply online.

Come take a closer look at our studio, our culture, and some of the worldwide press for our latest game, Modern Warfare 3, and at

The Primary responsibilities of the Desktop Support Technician at Sledgehammer Games is to deploy maintain and service the user’s desktop computer systems, and deploy desktop applications to system using automated tools, trouble shoot and repair software or hardware related issues on our user computer systems. Qualified candidates need to be self-starters, able to operate in a highly dynamic environment, and have concise execution during times of high stress. This position Reports to the Senior IT Manager.

Deploy Desktop images to workstations and laptops.

Maintain user’s desktop and laptop systems.

Troubleshoot and resolve software and hardware related issues

Maintain video conferencing system.

Assist users with cubical relocations.

2 + Year experience with Windows 7.

Experience with OS imaging and deployment tools, Windows AIK, X Image.

2+ Years’ experience in a domain network environment.

2+ Years’ experience with TCPIP.

2+ years’ experience with DNS.

Knowledge of DHCP.

Knowledge of MS office application.

MS outlook configuration experience in an MS Exchange environment.

Able to Lift up to 50 LBS.

Flexible schedule. Able to work daytime, evening or weekend shifts when required.

A+ certification.

Windows 7 Desktop certification.

Knowledge of Cisco call Manager.

Experience with desktop management applications, i.e. KACE, LANDESK.

Experience with AD Users and Computer.

Experience with VM ware ESX Hyper visor.

NETAPP experience a plus.

Juniper Network Switch experience.


Information Technology

Primary Location

United States-California-Foster City


Sledgehammer Games

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